Each is made to order and turn around time is usually around 1-2 weeks.
As a custom item it can be made in any size you need.
If you would like to inquire about a custom item, please don't hesitate to contact us!
MEASUREMENTS AND FABRIC COLOR:
For most custom items we will require information on your exact measurements and desired fabric colors after placing an order. We will shortly contact you after placing an order with a measurement chart and desired color information. For items requiring custom fabrics please contact us before placing an order.
TURNAROUND AND SHIPPING:
Custom items take 2-3 months from purchase time to craft excluding shipping. Please understand this is a handmade item and plan ahead of time for important events. The minimum recommended time to purchase an item is 3 months before an event. Although we try our very best to meet deadlines in time, due to our high level of work, we cannot guarantee all deadlines for some rush orders placed (one month or shorter) ahead of an event date. For rush orders contact us!
(Rush Orders Only: Select "Next Business Day" or "Express Priority" Shipping at checkout)
RETURN AND REFUND POLICY:
Due to the nature of our work, all custom orders and projects have a 24 hours only cancellation policy after placing orders regardless of their turnaround. If a project payment has been divided into two installments, the first half will be immediately applied towards material costs which cannot be returned on our end. Should you have a special event please make sure to contact us ahead of time. Although we try our very best to meet deadlines in time, due to our high level of work, we cannot guarantee all deadlines for some rush orders placed (one month or shorter) ahead of an event date. Orders cancelled in the middle of a project will not be refunded. By purchasing this item you are automatically agreeing to our return and refund policies. In case of damage or if you are not satisfied with a custom work contact us and we will be happy to assist you. Items must be first returned in order to get a full refund. Please be advised that we do not cover wrong measurements provided by the costumer. For any questions or concerns make sure to contact us and we will reply within one day or faster.