Due to the nature of our work, all custom orders and projects have a 24 hours only cancellation policy after placing orders regardless of their turnaround. If a project payment has been divided into two segments, the first half will be immediately applied towards material costs which cannot be returned on our end. Should you have a special event please make sure to contact us ahead of time. Orders cancelled in the middle of a project will not be refunded. By purchasing this item you are automatically agreeing to our return and refund policies. In case of damage or if you are not satisfied with a custom work contact us and we will be happy to assist you. Items must be first returned in order to get a full refund. Please be advised that we do not cover wrong measurements provided by the costumer. For any questions or concerns make sure to contact us and we will reply within one day or faster.

After placing an order on an item that requires custom tailoring, we will require information on your exact measurements. We will shortly contact you with a measurement chart.